As a small child, Christmas held a special magic I’ve often wished I could experience once again. Mesmerized by the tinseled tree whose outstretched arms protected rewards for a good little boy’s year-long behavior, I anticipated for two weeks what marvelous treasures lay concealed by colored wrapping paper bound with glittering ribbons and bows. I […]
Christmas Wish 2017 Read More »
Last night I was given the honor of being asked to speak at the Porterville Peace Rally. These were my comments. Good evening. My name is Rick Groves. Most of you don’t know me, and all of us are far too complex to nail down in a few words. So, by way of personal introduction,
Rallying for Peace Read More »
I craved a milkshake thanks to a post shared by my friend Dana Phillips on how chocolate improves your intelligence. So I went to Jack-in-the-Box to seek out a higher IQ. And I found it. A friendly and sweet chunky Latina lady waited on me as we engaged in pleasant conversation about the Chicken Fajita
To my Liberal Friends after the Election (and yes, you are my Friends)… “It was the best of times, it was the worst of times, it was the age of wisdom, it was the age of foolishness, it was the epoch of belief, it was the epoch of incredulity, it was the season of Light,
Full Speed Ahead While historically I haven’t gotten too excited about politics, I find myself rather obsessed as of late. Try as I might, I just can’t help being drawn back into a very opinionated position. Here’s why. I care about my planet, my country, and even more about the people around me. I don’t
Bondage or Freedom? You Get to Choose… Read More »
Whether in life or in business, we share the planet with others. And it’s only through successful personal interaction that we achieve our goals. And the way to successfully interact with others so that we succeed is quite simple: Help THEM to succeed. This approach works in all aspects of life, and it will bolster
The Customer Connection, Part 1 Read More »
Swarming prospects with sales pitches is easy. But real connected selling is much harder, since it involves relationships – even if short-term – with people who universally want to be treated fairly and respectfully just like you do. You’ll never win over a prospect you’ve not allied with. And according to Zig Ziglar, sales requires
Yeah, you’re busy. Join the crowd. We all are. Most of the world is. Deal with it… But have you considered perhaps a little patient quiet time might actually increase your sales? Most of us don’t realize it, but we hate the sound of silence, and if we’re questioning a prospect and don’t get an
The Silent Salesman Read More »
While many reasons contribute to losing a sale, the top reason by far is simply not following the selling process. Like a dancer who doesn’t know the steps looks foolish on the dance floor, a sales person not following this process appears disjointed and unprofessional, loses connection with the prospect, and forfeits the sale. Mike
Why You Are Losing Sales, Part 1 Read More »
Making the sale ultimately requires the customer’s agreement to the product, price, terms, delivery, payment method, and to you. To get to this ultimate agreement requires a series of smaller agreements along the way that build toward the close of the sale. The sooner in your presentation you start building this pattern of ‘yeses’ the
